Delivery

Delivery

NHS DELIVER THROUGHOUT NEWCASTLE, LAKE MACQUARIE, MAITLAND, PORT STEPHENS, CESSNOCK, HUNTER VALLEY, CENTRAL COAST AND THE GREAT LAKES REGIONS

We aim to deliver every customer’s order in full and within the time window we agreed with the customer. We monitor our delivery performance each day to ensure we are doing just that!

Our delivery service is extensive and we service all areas in Newcastle, Lake Macquarie, Maitland, Port Stephens, Cessnock, Hunter Valley, Central Coast and the Great Lakes each week day. For our regular customers we have been known to deliver even further afield to assist them when they have jobs away from home.

Our big fleet of crane trucks, flat bed trucks, tippers and utes means we will deliver what you want, when you want it. Our plasterboard delivery service has two of our team members hand unloading your materials. Other building supplies will generally be craned off the truck to a place on the ground that can be reached safely.

At NHS safety is of the highest importance. When our delivery team arrive on site they will perform a risk assessment to ensure they deliver your order safely. Let’s face it, the last thing you want is an accident at your site and we have safety systems in place to minimise the risk of that happening during our delivery.

We make it quick and easy to place your order with us so you can get cracking on other things whilst we deliver everything you need directly to your site. To organise your delivery call us on 02 4979 0000 or place an order on our online store.

NHS delivery scope

Same Day Delivery

NHS is excited to announce we now offer same day ute delivery.  At NHS we understand how busy tradies get and there isn't always time to take yourself offsite to pick up gear. That's why we've decided to ramp up our ute delivery service to save you time. Our large ute fleet across our 3 stores will be the game changer you need on site, whether that’s 80 square metres of plasterboard, 45 sticks of 90 x 45 or you simply forgot to grab something, we've got you covered. 

Just another way you can be at your best with NHS!

How Does It Work?

Ordering is simple and convenient.  Talk to our friendly staff by either calling on 4979 0000, go in-store, or jump onto our webstore nhs.trade and order any stocked items to a total of 500kg before 9am and we can have your gear on site that day by 4.30pm.
Here's the deal:
1.    Order Timing: Place your order by 9 am, Monday to Friday, for delivery to your site which is within 30 minutes from our nearest store.
2.    Delivery Notification: While you can’t choose a specific delivery time, we’ll call you when we’re on our way.
3.    Safety and Assistance: Items must be in stock and able to be safely delivered by ute. For larger or heavier items, we may need your assistance with unloading.
4.    Weight Limit: The maximum order weight is 500 kg.

FAQ’S

  1. How do I know if I’m eligible?
    a.     To be eligible for Same Day Delivery you must place your delivery order before 9am, all items are in stock, delivery address to be within our inner zone, delivery window to be anytime, items must be able to be delivered by ute with customer to assist with unloading, maximum weight is 500kgs.

  2. What is classified as Inner Zone?
    a.     Our inner zone is dependent on suburbs, but generally up to approx 30mins from an NHS store. This means you can get a Same Day Delivery anywhere in Newcastle and out to Murrays Beach, Buttaba, Branxton and Medowie. Come in store or call our contact centre on 4979 0000 to check if your delivery address is eligible for Same Day Delivery.

  3. Can I book a Same Day Delivery online?
    a.     Yes! Log into you account and add the products you need to you cart, when you check out select delivery date as today. If your order meets the eligibility criteria above, we will get it out to you the same day.

  4. What time can I expect my Same Day Delivery to arrive?
    a.     While you can’t choose a specific delivery time, we’ll have it to you by 4.30pm and we’ll call you when we’re on our way. So if you are expecting a delivery, please keep your phone nearby.